Terms & Conditions

Zen Lounge Ltd is a company registered in england and wales. Zen Lounge Ltd registered office is 725 Brighton Road, Purley, England, CR8 2PG

You’re responsible for making arrangements to access our ‘website’. You also have responsibility for ensuring that anyone who accesses our ‘website’ through your internet connection are also aware of these ‘website’ terms and that they comply with them.

use of our ‘website’

you’re permitted to use our ‘website’ for your own personal and non-commercial use and not to misuse them. the copyright and other intellectual property rights published on our ‘website’ are owned by us. these works are protected by copyright laws and all rights are reserved. our ‘website’ may not be used, reproduced or stored in any other website or included in any public or private electronic retrieval system or service, without the express written permission of The Lounge limited. you assume full responsibility for any associated costs or charges that you incur as a result of using our ‘website’.

accessing our ‘website’

we make every effort to make sure that our ‘website’ is available 24 hours a day. we are not liable if our ‘website’ is unavailable at any time or for planned maintenance or other reasons. access may be suspended temporarily at any time and without prior notice.

your ‘information’

when you place an order on our ‘website’ you will be required to provide us with information personal to you, including your full name, your email address, your mobile phone number,


the internet is not a secure medium. however, we have put in place various security procedures as set out in this policy.

please be aware that communications over the internet, such as emails/webmails are not secure unless they have been encrypted. your communications may route through a number of countries before being delivered – this is the nature of the world wide web/internet. we cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control. we believe that we have appropriate policies, rules and technical measures to protect the personal data that we have under our control (having regard to the type and amount of that data) from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss.
all of our employees and data processors that have access to, and are associated with, the processing of your personal information are obliged to respect the confidentiality of our visitors’ information. we ensure that your information will not be disclosed to government institutions or authorities except if required by law or when requested to by regulatory bodies or law enforcement organisations.


we do our best to ensure that information on our ‘website’ is correct but we can’t promise it is accurate or complete. we may make changes to the material on the ‘website’ or to the ‘service’, ‘products’ and prices described on it, at any time without notice. the material on the ‘website’ may be out of date, and we make no commitment to update that material.

nothing in these ‘terms’ affects your statutory rights. we do our best to ensure that our product names, descriptions, prices, nutritional information and allergy information are accurate. if you are in any doubt about the contents of any of our ’products’, you should confirm with the restaurant directly before you place your order.

termination of use

we may terminate or suspend your right to use or place orders from our ‘website’ by notifying you in writing (including by email) if we believe in our sole discretion that you have breached these ‘terms’.

your privacy

we’re committed to protecting your privacy and security. all ‘information’ that we collect from you will be processed in accordance with our privacy policy which is available to view on our website zenlounge.co.uk/privacy-policy. our privacy policy includes an explanation of our cookies policy

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